At eBookWritingLab, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, engage with our services, or communicate with us.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our services. The types of data we may collect include:
1.1. Personal Information
When you interact with us, we may collect:
Full name
Email address
Phone number
Mailing/billing address
Business name (if applicable)
Payment details (processed securely through third-party payment providers)
Project-related information (book ideas, manuscripts, design preferences, etc.)
1.2. Non-Personal Information
When you visit our website, we may collect:
Browser type and version
IP address
Device type
Referral URL
Pages viewed and duration on site
Cookies and other tracking data
2. How We Use Your Information
We use the information collected for the following purposes:
To deliver the services you request (e.g., writing, editing, design, publishing)
To communicate with you regarding your project status or inquiry
To process payments and send invoices
To improve the functionality and user experience of our website
To provide customer support and respond to queries
To send updates, offers, or newsletters (you can opt out anytime)
To comply with legal obligations
3. Data Protection & Security
We take reasonable administrative, technical, and physical precautions to protect your data from unauthorized access, alteration, disclosure, or destruction.
While no method of online transmission or storage is 100% secure, we use industry-standard security tools, including:
SSL (Secure Socket Layer) encryption
Secure cloud-based platforms
Trusted payment gateways (we do not store credit card information)
Access to your personal information is restricted to authorized personnel only.
4. Sharing of Information
W..ze do not sell, rent, or trade your personal information to third parties.
We may share your data only in the following circumstances:
With trusted third-party vendors who assist in service delivery (e.g., payment processors, printing services, or freelance collaborators)
When legally required to do so (e.g., to comply with a court order, law, or legal process)
In the event of a merger, acquisition, or sale, where your data may be transferred as part of business assets
All third-party partners are expected to handle your information with the same level of confidentiality.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to help us:
Analyze site traffic and performance
Remember your preferences and previous interactions
Provide relevant content and ads
You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of the website.
6. Your Rights and Choices
You have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your data (subject to legal obligations or project terms)
Withdraw consent from marketing communications
Request a copy of your data in a portable format
To exercise any of these rights, please email us at privacy@ebookwritinglab.com.
7. Data Retention
We retain your personal data only for as long as needed to fulfill the purpose for which it was collected, or to comply with legal, accounting, or contractual obligations.
If you no longer wish to work with us or receive communication, you may request your data be deleted or anonymized.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of external sites. We encourage you to review their privacy policies before submitting any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been inadvertently collected, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The “Last Updated” date at the top will indicate when the most recent changes were made.
You are encouraged to review this page periodically. Continued use of our services after updates constitutes your agreement to the revised policy.
11. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us:
Email: info@ebookwritinglab.com
Phone: +1234567
Website: www.ebookwritinglab.com
Disclaimer: EBookWritingLab offers professional ebook writing, publishing, and marketing services. All content is created based on client-provided information and instructions. We deliver services for informational, promotional, and creative purposes only. Clients are responsible for the final use of the content. eBookWritingLab operates as a third-party service provider.
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